Having never completed feedback requests in the past I felt it appropriate in this instance given my satisfaction with the overall process and result. From the start William Carr was professional, enthusiastic and kept me constantly updated. This was particularly pertinent after being encouraged to have my property refurbished and styled prior to going to market. During this time William organised the relevant trades, had the work completed to a high standard over a couple of weeks, and kept me informed of the progress. I am confident that along with William's approach to the market, this "sprucing" up of my property generated great interest, expedited the sale and achieved a result above my expectation.

If all vendors had a similar experience the general attitude would not be to lump estate agents in with used car sales people and Purple Bricks would not get a look in.